How it works

What running on SALTO should look like

What the system does day to day, and exactly what happens between your first call and a property running the way it should — whether the locks are new or already on the doors.

The system

What the system does day to day

SALTO locks are electronic and communicate wirelessly, with credentials living on a card, fob, or phone that update themselves whenever permissions change. Whether the hardware is new or already on your doors, this is what it should be doing for you.

Grant and revoke instantly

Access changes take effect from the dashboard. No cylinder to pull, no locksmith to schedule, no new keys to cut and distribute.

Time-based permissions

Housekeeping between 9 and 3. A contractor for one week in October. A guest for the nights of their stay. Each rule set once and enforced automatically.

Real-time audit trails

Every opening logged with the door, the credential, and the time — the record that settles questions from owners, boards, and insurers.

One dashboard, every door

The whole property, or the whole portfolio, in a single view instead of one system per building and a spreadsheet holding it together.

Works through an outage

Locks are battery powered and keep their permissions on the device, so they keep working when the network or power does not.

Changes reach the locks

Wireless gateways push updates out to the doors, so a revoked credential stops working right away rather than at its next sync.

The engagement

Six steps, start to finish

Every property is different, but the sequence is not. This is what working with us looks like.

01

Free site assessment

We walk the property with you and inventory every opening — lobby, stairwell, ski locker, mechanical room, and unit doors — plus the existing hardware on each.

02

System design

You get a door-by-door plan: which SALTO device fits each opening, how credentials are grouped, and whether SALTO KS or SVN is the right platform for your operation.

03

Written proposal

A clear scope and quote covering hardware, installation, and configuration. No surprise line items once the work starts.

04

Installation

Scheduled around your occupancy and staffing. We work in phases so no building is left without working locks overnight.

05

Configuration and training

We build out your access groups, schedules, and credentials, then train your staff on the dashboard until they can run it without us.

06

Ongoing support

Battery service, credential changes, staff turnover, added doors, and troubleshooting — handled by the same people who installed the system.

Phasing

You do not have to do it all at once

Very few properties convert every door in one go, and there is no reason to. Systems are designed to grow, so the sensible approach is to start where keys cost you the most and expand from there.

A common order of operations on a Copper property looks like this — though the assessment may put your doors in a different sequence.

  1. Perimeter and common entriesThe doors the most people touch, and the ones a lost credential affects most.
  2. Back-of-house and mechanicalHighest liability, smallest door count — usually the fastest win.
  3. Staff housingWhere turnover makes slow credential changes hurt the most.
  4. Unit doorsRolled out by building or floor, often as units come open.
  5. Amenities and storageSki lockers, gyms, and shared spaces tied back to the right units.

After go-live

What support actually covers

The install is the short part. A system installed in November still has to work in March, with a different set of staff and a few more doors on it.

  • Battery monitoring and replacement before locks go dark
  • Help with credential issuing during seasonal turnover
  • Retraining when your management team changes
  • Adding doors, buildings, and access groups over time
  • On-site troubleshooting, on the mountain

FAQ

Common questions

The things property managers ask us on the first call.

Do we have to replace every door at once?

No. SALTO systems are designed to be phased. Most properties start with the doors that cause the most work — main entries, staff housing, mechanical rooms — and add units later. Everything joins the same platform as it comes online.

What happens to access when the internet or power goes out?

The locks are battery powered and hold their permissions on the device, so they keep working through an outage. Changes you make in the dashboard sync back once the connection returns.

Will these hold up at 9,700 feet?

That is the reason we specify carefully. Cold, condensation, and heavy seasonal traffic all shorten hardware life, so exterior openings get devices rated for it rather than whatever is cheapest on the shelf.

Can guests use their phones instead of a card?

Yes. Credentials can live on a card, a fob, or a smartphone, and you can mix them across one property — staff on fobs, guests on mobile, vendors on time-limited cards.

How long does a credential change take?

Seconds to make, and same day to get to you. Access is granted or revoked from the dashboard — the delay most properties run into is not the software, it is waiting on whoever administers it.

Do you support systems somebody else installed?

Yes — that is most of our work. Plenty of Copper buildings already have SALTO hardware that nobody is actively administering. In most cases the existing locks stay exactly where they are; what changes is who manages them and how fast you get a response.

Free site assessment

Ready to get your access system under control?

Schedule a free site assessment. We walk the property, show you what a keyless system would cover, and put a real number on it — no obligation.